Shipping Policy

At QARAVAAN PERFUMES, we are committed to delivering your order safely and on time. Please read our Shipping Policy before placing an order.

Standard Shipping (Within India)

Delivery Timeline

Most orders are delivered within 7 business days from the date of dispatch.

While we make every effort to deliver your order within the estimated timeline, delivery times are estimates only and are not guaranteed.

In rare cases, deliveries may take an additional 1–2 business days due to factors beyond our control, such as:

  • High order volumes
  • Public holidays
  • Adverse weather conditions
  • Natural disasters
  • Government restrictions
  • Courier network delays
  • Remote or difficult-to-service locations

QARAVAAN PERFUMES shall not be held responsible for delays caused by courier partners or circumstances beyond our reasonable control.

Free Shipping

We offer Free Standard Shipping across India unless otherwise specified during promotional campaigns.

Order Processing

  • Orders placed before 10:00 AM (IST) are generally processed on the same business day.
  • Orders placed after 10:00 AM (IST) may be processed on the next business day.
  • Orders are not dispatched on Sundays or Public Holidays.

Shipping Partners

To ensure the fastest and safest delivery, QARAVAAN PERFUMES ships orders through Shiprocket, Amazon FBA, and other trusted logistics partners.

Depending on your delivery location, the most suitable courier service available in your area will be selected.

Our courier partners may include:

  • Delhivery
  • Blue Dart
  • DTDC
  • Xpressbees
  • Ecom Express
  • Shadowfax
  • Amazon Shipping
  • Amazon FBA
  • India Post
  • Ekart Logistics
  • Trackon
  • Smartr Logistics
  • Other trusted courier partners available through Shiprocket

The courier partner is selected automatically based on your location, serviceability, delivery speed, and operational availability to ensure the best possible delivery experience.

Order Tracking

Once your order has been dispatched, you will receive:

  • Shipping Confirmation
  • Tracking Number
  • Courier Partner Details

You can track your shipment using the tracking link shared via Email or SMS.

Delivery Address

Please ensure your delivery address and contact number are correct before placing your order.

Once an order has been dispatched:

  • Delivery address cannot be changed.
  • Contact number cannot be changed.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, an incorrect address, or failure to accept the shipment after multiple delivery attempts, the order may be returned to our warehouse.

Any applicable re-shipping charges will be borne by the customer.

Damaged or Tampered Packages

Customers are advised to inspect the package before accepting delivery.

If the package appears damaged, opened, or tampered with:

  • Reject the delivery, or
  • Accept it only after providing a Negative Proof of Delivery (Negative POD) and recording a complete unboxing video.

Shipping Support

For any shipping-related queries, please contact:

QARAVAAN PERFUMES

Email: infoqaravaan@gmail.com

Phone: +91 7376150305

Website: www.qaravaan.com

Important Information

  • Delivery timelines are estimated and begin from the date of dispatch.
  • Most orders are delivered within 7 business days; however, in exceptional cases, delivery may take 1–2 additional business days.
  • Courier partners are selected automatically based on the customer's location and serviceability.
  • Orders cannot be redirected after dispatch.
  • During festivals, sale events, or periods of unusually high demand, deliveries may take slightly longer.
  • QARAVAAN PERFUMES reserves the right to update this Shipping Policy at any time without prior notice.